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Charif J. — Junior IT Support Specialist from Lebanon

Charif J.

Junior IT Support Specialist

Lebanon 1-2 years
Open to offersNew to Platform
Languages
EnglishArabic
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About

Charif K. is a driven professional with a BS in Information Technology Management from the Lebanese American University, aiming to make significant contributions in the IT sector. He gained valuable experience during his stint as an IT Intern at Travisa Travel Agency, where he honed his skills in troubleshooting hardware, software, and network issues, maintaining IT inventory, and providing internal technical support. His role also involved direct customer interaction, offering insights into travel regulations and options. Further expanding his expertise, Charif worked as a Logistics Intern at LOGEX, where he coordinated shipment tracking, maintained logistics documentation, and ensured workflow efficiency, developing a solid foundation in supply chain operations. His academic projects involved data analytics and ERP implementation, where he refined his skills in data analysis using tools like Excel and SQL, and collaborated on business process improvement efforts. Proficient in technology-driven systems, Charif is eager to apply his skills in an IT environment.

Experience

  • Logistics Intern and sales representative

    LOGEX · 2025 — 2025
    Oversaw shipment tracking and maintained logistics documentation. Aided in operational and warehouse processes to enhance workflow efficiency. Interacted with suppliers and clients to ensure timely deliveries. Assisted senior team members with various administrative and operational tasks while gaining insight into logistics and supply chain operations.
  • IT intern and Travel Agent

    Travisa Travel Agency · 2024 — 2024
    Assisted the IT team by diagnosing and resolving hardware, software, and network issues. Managed IT inventory records with Excel and other tools. Supported system setup and internal technical assistance. Documented technical problems and contributed to solutions. Helped customers choose travel services based on budget and preferences while providing details on travel regulations, visa needs, and insurance options. Handled customer inquiries through phone, email, and in-person interactions.

Skills & Expertise

Education

  • BS in Information Technology Management
    Lebanese American University (LAU) · — — 2026

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