Charlene J.

Charlene B. is an experienced IT Support and Systems Specialist with a solid foundation in Electronics Engineering, boasting extensive expertise in healthcare technology. Her professional journey includes significant roles such as a Technical Support Specialist at Abbott Rapid Diagnostics, where she provides first-line IT and product support to global users, troubleshooting hardware and software issues and ensuring compliance with regulatory standards. Previously, Charlene excelled as a Biomedical Equipment Engineer at Medical Equipment Healthcare Group, Inc., effectively diagnosing and repairing complex systems and training end-users. Her technical competencies include Hardware & Software Troubleshooting, Incident Management, Networking Fundamentals, and support for global clients across different regions. Her academic achievements include a Bachelor of Science in Electronics Engineering from Bulacan State University and valuable certifications such as Electronics Engineer and Electronics Technician from the Professional Regulation Commission of the Philippines. Charlene's continuous pursuit of excellence is further demonstrated by her National Certificate II in Biomedical Equipment Servicing.