Charlet A.

Charlet A. serves as a Flight Consultant at IGT Solutions Inc., where she excels in the BPO industry by providing exceptional customer service to a leading U.S. airline. Her prowess in handling challenging situations with minimal supervision underscores her competence. Prior to this, she honed her skills at Teleperformance, managing inbound and outbound calls for U.S. credit scores. Her diverse experience includes a tenure at Alorica, where she handled customer service for healthcare insurance, and at Teletech Inc., supporting a prominent Australian telecommunications company. She brings administrative expertise from her role as an HR personnel at Betonbau, a construction firm. Charlet's academic pursuits span multiple disciplines, including BS Management, BS Accountancy, and BS MIS, studied at De La Salle Lipa and AMA Computer Colleges. Her commitment to professional growth has earned her recognition as one of the most improved agents in her previous roles.