Charleze V.

Charleze A. is a Customer Support/Administrative Assistant with hands-on experience in the remote and freelance sectors, supporting startups and distributed teams. From 2020 to the present, she has managed customer inquiries through email and chat support, conducted data entry and data validation, and performed quality assurance tasks, including trust and safety checks across online platforms. Charleze efficiently organized administrative information, handled content review, and consistently adhered to privacy and confidentiality standards. Her work demonstrates proficiency in maintaining attention to detail, meeting deadlines, and communicating professionally within asynchronous, virtual environments. She holds a National Certificate Vocational NQF-Level 4 in Office Administration from Eastcape Midlands TVET College and is fluent in English and Afrikaans.