Charmaine V.

Charmaine C. is a proficient Associate in Content Development with extensive experience in quality support analysis. At Concentrix Exxa, she is responsible for crafting and maintaining high-quality content, engaging in strategic planning, information gathering, and collaborating with clients and internal teams such as Operations, Training, and Quality. Her role at TaskUs as a Content Moderator and Quality Support Analyst involved identifying defects in production and recommending process improvements to uphold quality assurance standards. She previously served as a Technical Support Representative at both Concentrix and [24]7.ai, assisting customers with technical inquiries in the consumer electronics and ISP industries. Charmaine is skilled in Data Analysis, Quality Assurance, and Content Development Technical Tools like MS Office Suite and Google Workspace. Her educational background includes coursework in Tourism Management at the Polytechnic University of the Philippines.