Chelsea S.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Chelsea S. is a dedicated professional with a Bachelor of Arts degree from the University of the Western Cape. With a solid foundation in communication and customer service, she has gained experience in diverse roles across various industries. At Amazon, she excelled as a Customer Service Agent from 2019 to 2021, assisting customers with queries, managing account access, and handling delivery issues. Prior to that, her role as a Sales Promoter at Unlimited Promotions in 2018-2019 involved representing brands and increasing sales. At Montevideo Primary School, she served as an Educator Assistant (2021-2022), where she prepared worksheets, performed administrative tasks, and supported teachers in lesson preparation. Chelsea combines her communication prowess with exceptional problem-solving skills to support organizational success.
Experience
Educator Assistant
Montevideo Primary School · 2021 — 2022Prepared worksheets and assessments, performed administrative duties, supervised learners during school activities, and assisted teachers with lesson preparation. Invigilated classes when needed.Customer Service Agent
Amazon · 2019 — 2021Assisted customers by addressing queries and providing solutions, tracked packages, and resolved delivery issues. Managed account access and security checks while helping with returns and troubleshooting.Sales Promoter
Unlimited Promotions · 2018 — 2019Promoted products and enhanced sales, represented brands professionally, and prepared for activations and events.
Skills & Expertise
Education
- Bachelor of Arts DegreeUniversity of the Western Cape
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