cherrie J.
Mid-Level Customer Service and Sales Specialist
Open to offersNew to PlatformAbout
Cherrie J. is an accomplished professional in the field of Customer Service and Sales with over six years of experience in managing client inquiries, sales transactions, and property support, currently based in Macabalan, Cagayan de Oro City. Her extensive experience includes generating over 1,000 retail orders and closing 15 property sales, in addition to successfully coordinating 15 property rentals. She is adept at relationship management, handling complex buyer inquiries, and aligning property offerings with client needs. In her role as a freelance sales operator since 2019, Cherrie managed the complete customer journey, from inquiry to post-purchase support, using both direct and digital channels. As a real estate assistant from 2022 to 2025, she expertly matched buyer preferences with property options. Additionally, in her capacity as a rental manager, she streamlined tenant onboarding and maintained efficient communications with property stakeholders. Her product and property presentation skills are enhanced through her proficient use of digital tools such as Canva, Google Workspace, and Zoom.
Experience
Real Estate / Sales Assistant (Condo / House & Lot)
null · 2022 — 2025Facilitated the closing of 15 property sales by qualifying buyer prospects, presenting suitable properties, and maintaining structured client follow-ups. Provided clarification on property specifications, pricing, payment options, and unit availability, assisting clients in their property evaluations. Conducted regular follow-ups with active prospects and coordinated documentation to keep clients informed throughout the sales process. Supported promotional efforts by aligning available residential properties with buyer preferences to generate qualified leads.Rental Manager / Property Rental Coordinator
null · 2022 — PresentCoordinated 15 property rentals, including commercial warehouses and residential units, by managing tenant inquiries, property viewings, and overall rental coordination. Provided prospective tenants with detailed information on property attributes, lease terms, and availability to assist them in evaluating rental options. Streamlined tenant onboarding and property occupancy by organizing prospect communication, scheduling property viewings, and coordinating rental processes. Maintained professional communication with property owners and prospective tenants throughout the rental coordination phase.Freelance Sales & Small Business Operations
null · 2019 — PresentGenerated over 1,000 completed customer orders via direct selling and social media channels. Managed the entire customer journey from initial inquiry and product recommendations to payment processing and post-purchase support. Addressed customer concerns related to pricing, product availability, specifications, and delivery, while nurturing customer relationships that led to repeat orders and referrals.
Skills & Expertise
Education
- Alternative Learning System GraduateAlternative Learning System · — — 2017
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