Cherry G.

Cherry Grace M. is an experienced Customer Service Representative with more than three years in the customer service domain across healthcare, telecommunications, sales, and finance industries. At IQOR, she handled roles as a Health Care Billing Specialist, managing medical bills, insurance claims, and payment collections, and as a Sales Agent providing remote support for seasonal accounts while maintaining stringent security protocols. Her tenure at Ubiquity focused on resolving inquiries for loan servicing and financial accounts, including conducting three-way calls for status verification and explaining financial transactions. At Concentrix, she addressed inbound queries for telecommunications, troubleshooting service issues and upselling products. Earlier, she held an administrative position with North Sagay Renal Services Inc., overseeing medical records and regulatory compliance. She holds a Bachelor of Arts in English from State University of Northern Negros.