Chezca J.
Mid-Level Digital Marketing and Sales Virtual Assistant
Open to offersNew to PlatformAbout
Chezka J. brings eight years of diversified experience across corporate and digital marketing, sales, administration, and customer support in business sectors such as e-commerce, real estate, telecommunications, finance, and distribution. Serving as a Customer Care and Sales Virtual Assistant at Aussiesoles, she managed D2C and B2B communications, logistics coordination, and pipeline management using platforms like Birdeye, GHL, Cin7, and Xero. At Commercial Clean Energy, Chezka handled social media accounts, content creation, and calendar organization. Previously, she excelled as a Facebook Ads Media Buyer and Executive Virtual Assistant at Trend 21 Ecommerce Shop, focusing on social media management, graphic design, and sales operations using Shopify. Her early roles at BPI AIA Life Assurance Corp and PLDT-SMART highlight her strengths in lead generation, client retention, and achieving sales quotas.
Experience
Customer Care and Sales Virtual Assistant
Aussiesoles · 2024 — 2026Handled correspondence for all inquiries via Birdeye across multiple platforms, coordinated with Operations Managers and various departments, managed both outbound and inbound D2C and B2B calls, and addressed logistics or freight issues for D2C/B2B clients. Oversaw B2B pipelines utilizing GHL and Cin7, processed online orders, refunds, and replacements through Social Media Online Stores and Shopify Stores, and managed invoices using Xero.Virtual Assistant
Commercial Clean Energy · 2023 — 2023Oversaw business and personal social media account management, organized calendar events and appointments, and facilitated communication with staff, suppliers, and clients. Produced reports, presentations, and correspondence; created social media content graphics and marketing materials; maintained pipelines and workflows; and supported lead and deal generation for the owner.Real Estate Virtual Assistant
Elevation Global Solution · 2022 — 2022Completed a comprehensive program covering updated marketing, administrative services, tools, and other competencies needed for real estate virtual assistance.Facebook Ads Media Buyer
Trend 21 Ecommerce Shop · 2021 — 2022Managed and grew social media pages, facilitated online orders, refunds, and replacements using Social Media Online Stores and Shopify Stores, designed graphics and compiled reviews in Shopify stores, and provided customer support as well as logistical assistance.Executive Virtual Assistant
Trend 21 Ecommerce Shop · 2020 — 2022Administered multiple online accounts by performing administrative tasks, social media management, customer support, and marketing activities. Managed email and calendar functions, produced contracts, SOPs, scripts, and reports (PDF), assisted the owner in operating all business accounts, and supervised other team members.Bancassurance Sales Executive
BPI AIA Life Assurance Corp · 2017 — 2019Prospected and followed up leads to meet sales targets, provided financial solutions, performed administrative tasks, delivered customer support, and maintained strong collaboration with bank partners. Developed and implemented marketing projects with bank partners and managed aftersales documentation including claims, underwriting, and financial reports.Account Acquisition Specialist
PLDT-SMART Small Medium Enterprise · 2016 — 2017Handled inbound and outbound calls and emails to arrange client presentations and facilitate business deals. Focused on meeting sales quotas, KPIs, and strengthening long-term client relationships and retention by ensuring satisfaction for both new and existing clients.Trade Activator Specialist
Mead Johnson Distribution · 2015 — 2016Managed and trained a marketing and sales team to achieve team KPIs, coordinated the execution of both local and national marketing campaigns with business accounts, and carried out team onboarding, training management, and recruitment tasks.Admin/Office Clerk - Sales Agent
Sanitary Care Asia Product, Inc. · 2014 — 2015Surpassed sales quotas for institutional business accounts by supporting both existing and new clients, while delivering customer support. Prepared sales reports, contracts, and presentations, managed data entry, document organization, order fulfillment, and inventory management for the sales team.
Skills & Expertise
Education
- Bachelor of ScienceInstitution not specified
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