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Christal from South Africa

Christal

South Africa No experience yet
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Languages
English
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About

Christal R. is a multi-skilled professional with experience across various sectors including hospitality, finance, and beauty. She has served as a Front Desk Receptionist at Life Day Spa, where she was entrusted with managing client appointments, promoting spa treatments, and handling high-volume communication via telephone, email, and social media. In her role at BARCSA as a Customer Service/Archivist, she demonstrated her adeptness in document handling, system data capturing, and archiving following GCLP/GLP guidelines. Her experience also extends to the financial advisory domain, where she assisted in formulating financial investment strategies and advising clients on financial products at both Old Mutual and as an Independent Assistant to Financial Planners. Her qualifications include a diverse set of certifications, such as advanced skills in MS Office and a diploma in skin care, making her versatile and highly capable in administrative roles. Christal's ability to adapt and thrive in varying roles is supported by her strong communication and organizational skills, coupled with her professional training in products and investment strategies.

Experience

  • Front Desk Receptionist

    Life Day Spa · 2025 — Present
    Greeted guests warmly upon arrival and facilitated an organized check-in/check-out process. Managed the spa's appointment calendar, including bookings, rescheduling, and cancellations. Promoted and sold spa treatments, retail skincare products, and packages. Responded to inquiries regarding treatment options, spa products, and promotions. Processed payments through various methods while handling a high volume of telephone, email, and social media inquiries.
  • Customer Service/Archivist

    BARCSA (Bio Analytical Research Company) · 2022 — Present
    Oversaw the proper handling, storage, and tracking of documents for short-term use. Facilitated on-site archiving and coordinated the transfer to long-term storage. Archived documents as requested by senior management, ensuring compliance with GCLP/GLP standards. Captured and processed raw data for distribution to relevant departments, including data capturing and filing, using the MediTech system, and managing emails.
  • Assistant to Financial Planner / Advisor

    Company not specified · 2017 — 2020
    Conducted client interviews to gather information for developing financial strategies covering investments, retirement, education, and life insurance. Prospected and retained clientele, recommending financial products to meet their goals. Engaged with tools such as Sales X-Plan and the Financial Needs Program, and generated presentations, quotations, and claims.
  • Assistant to Financial Planner / Advisor

    Group Scheme Rajin Chetty Old Mutual Franchise · 2015 — 2017
    Provided specialized financial advice to clients, guiding them in managing their finances effectively. Researched the marketplace to suggest suitable products and services while ensuring clients understood their options. Assisted clients in planning for their financial objectives, including education, investments, retirement, life cover, and funeral cover, while utilizing presentation, quotation, and claims processes.
  • General Admin

    Old Mutual (Rajin Chetty Group Scheme) · 2014 — 2014
    Managed incoming calls, taking messages and redirecting as needed. Handled diary management and arranged appointments, including bookings for meeting rooms and conference facilities. Assisted clients in selecting appropriate insurance policies tailored to their needs. Organized files, conducted general research, and managed communication via emails, faxing, and scanning.
  • Beauty Therapist/Receptionist

    Soul Serenity · 2013 — 2013
    Handled incoming calls and took messages. Managed the booking and scheduling of client appointments, alongside data capturing and filing responsibilities.
  • Beauty Therapist

    Magnolia Beauty Sanctuary/ Renewed Confidence Beauty Spa · 2012 — 2013
  • Marketing & Sales Assistant

    Global Prospectus · 2012 — 2012
    Executed strategic marketing and conducted research related to planned events. Performed general marketing research to identify a targeted number of new companies daily, capturing essential information including company names, contact numbers, and websites. Involved in data screening and authentication while compiling and submitting daily data reports to management, including detailed achievements.
  • Beauty Therapist

    Fairway Hotel spa · 2011 — 2012
  • Beauty therapist, Hairdresser & Admin Assistant

    Blue Marlin Heavenly Hair & Beauty · 2008 — 2011

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