Christian A.
Junior Content Writer
Open to offersNew to PlatformAbout
Christian A. is a detail-oriented professional with a robust background in content writing and customer support, having honed his expertise in both creative and technical domains. With a professional tenure at Stary PTE. LTD in Singapore, he adeptly managed the complete lifecycle of novel creation, from writing and editing to content development, consistently delivering high-quality written content under pressing deadlines. His role as a Chat Support Representative at OM in Europe further enhanced his capability to efficiently resolve customer inquiries while maintaining customer service excellence in fast-paced scenarios. Christian holds a Bachelor of Science in Information Technology from Central Philippines State University, complemented by studies in Aircraft Maintenance Technology at the Asian College of Aeronautics. Known for his technical acumen and adeptness with various tools and applications, he thrives independently in dynamic environments.
Experience
Chat Support Representative
OM · 2022 — PresentAddressed customer inquiries by delivering timely and accurate solutions. Maintained professionalism while resolving concerns, ensuring high levels of customer satisfaction, and managed multiple conversations at once in a dynamic environment.Writer
Stary PTE. LTD · 2020 — 2021Oversaw the complete process of novel creation which involved writing, editing, and content development. Created high-quality written material while adhering to deadlines and showcased creativity and consistency throughout long-form projects.
Skills & Expertise
Education
- Aircraft Maintenance TechnologyAsian College of Aeronautics · 2017 — 2018
- Bachelor of Science in Information TechnologyCentral Philippines State University – Hinoba-an Campus · 2015 — 2017
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