Christian J.

Christian J. is an accomplished Customer Support professional with a strong foundation in the customer service industry. He has developed expertise in live chat support, managing customer relationships, and proficiently handling Microsoft Office and various customer software applications such as Fieldroutes, Podium, and TED. Starting his career early, Christian gained experience as a Job Immersion Intern at the Office of the Secretary in Santa Rosa Laguna, where he managed meeting documentation and enhanced his communication skills. He then progressed to a role as a Customer Service Representative II at Booking.com, where he excelled in coordinating travel arrangements and addressing customer feedback. Most recently, Christian served at BRD Pest Solutions, effectively managing client interactions via chat support and ensuring service satisfaction. His educational background includes training in Contact Center Services from Santa Rosa Manpower Training Center and a focus on Humanities and Social Sciences from Aplaya National High School.