Christian L.

You should hire me because I am reliable, hardworking, and customer-focused. I have experience in customer support and back-office operations, which helped me develop strong communication, organization, problem-solving, and time-management skills. I understand the importance of providing fast, professional, and friendly support, especially when assisting customer. I am willing to learn new tools and processes, can work independently, and always make sure that tasks are completed accurately and on time. Most importantly, I am committed to providing excellent service and becoming a valuable member of your team.

• Support Ambassador

  Intouch24/7(Airbnb) · 2024 — 2025
  Provided customer support services to Airbnb users, addressing inquiries and resolving issues. A Support Ambassador is someone who represents the company by providing excellent customer support and helping customers resolve their concerns. The role involves listening carefully, understanding the customer's situation, finding the best solution, and making sure the customer feels valued.

• Customer Service Representative

  VXI · 2023 — 2024
  Handled customer interactions, including answering questions and offering support as needed. As a Customer Service Representative, my role is to assist customers, understand their concerns, and provide accurate and effective solutions. I communicate professionally, listen actively, and remain patient even when handling difficult situations. My goal is not only to resolve the customer's issue but also to make sure they feel valued and satisfied with the service they receive.

• Business Development Manager

  FLEXI FINANCE · 2017 — 2019
  Focused on developing business strategies and fostering client relationships to drive growth. A Business Development Manager is responsible for identifying new business opportunities, building strong relationships with clients, and helping the company increase its sales and revenue. The role involves prospecting for potential customers, understanding their needs, presenting solutions, negotiating agreements, and maintaining long-term business relationships.

• Retail Sales Coordinator

  ABENSON VENTURES INC · 2010 — 2015
  Coordinated retail sales activities, ensuring smooth operations and customer satisfaction. As a Retail Sales Coordinator, my role is to support the sales team and make sure daily retail operations run smoothly. I coordinate with customers, sales staff, suppliers, and other departments to ensure that orders, inventory, sales activities, and customer concerns are handled efficiently.

• Bachelor of Science in Nursing

  Martinez Memorial Colleges · 2004 — 2008