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Christian M. from Philippines

Christian M.

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Christian M. is a seasoned Virtual Assistant with over 7 years of experience in various domains including medical support, administrative operations, customer care, logistics, and lead generation. His career began as a Medical Virtual Assistant at Global Medical Virtual Assistants, where he excelled in handling patient communications and managing administrative tasks such as calendar management and appointment scheduling. At Boss Ladi LLC, Christian improved client satisfaction by managing multiple client accounts effectively. While at Amazon Operations Services Philippines, he honed his skills in customer service, addressing inquiries, complaints, and logistics coordination. As a Lead Generation Specialist at 411 Locals, he conducted cold outreach and coordinated with sales teams to qualify prospects. His role as an Account Specialist at ePerformax involved managing buyer and seller concerns and communication on the eBay account. Christian holds an undergraduate degree in Computer Engineering from the University of the Visayas.

Experience

  • Medical Virtual Assistant

    Global Medical Virtual Assistants · 2024 — 2025
    Managed patient communications, follow-ups, and email correspondence while providing administrative support through efficient calendar management and appointment scheduling.
  • Administrative Virtual Assistant

    Boss Ladi LLC · 2023 — 2024
    Oversaw multiple client accounts which enhanced response times and client satisfaction while developing and maintaining organized filing systems to ensure data integrity and accessibility.
  • Customer Care & Logistics Specialist

    Amazon Operations Services Philippines
    Addressed customer inquiries through various channels including phone, chat, and email, resolved complaints related to returns and technical issues for Amazon devices, and assisted in logistics operations by facilitating communication between departments.
  • Lead Generation Specialist

    411 Locals
    Executed cold outreach efforts via calls and emails for lead generation while qualifying prospects and coordinating follow-ups with the sales team.
  • Account Specialist

    ePerformax (eBay Account)
    Handled concerns from buyers and sellers, including disputes and claims, while managing inbound and outbound communications through calls, chats, and emails.

Skills & Expertise

Education

  • Bachelor of Science in Computer Engineering
    University of the Visayas · — — 2016
  • High School Diploma
    Northern Cebu Colleges Inc. · — — 2013

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