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Christian C. — Junior Customer Service Quality Specialist from Philippines

Christian C.

Junior Customer Service Quality Specialist

Philippines No experience yet 100 - 1000 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Christian A. is a dedicated Customer Service Representative with one and a half years of experience specializing in email and chat support. Based in the Philippines, he has demonstrated a strong command of written communication, effective multitasking, and problem-solving within fast-paced or remote environments, consistently achieving high customer satisfaction. Christian holds a Bachelor of Science in Information Technology from AMA Computer College Tarlac and is proficient in English and Filipino. From 2023 to 2025, he expanded his expertise as a Trainer and Quality Assurance Specialist, where he was responsible for training team members, monitoring their performance, and ensuring quality standards were maintained through meticulous feedback and coaching. His commitment to delivering quality work while managing time independently showcases his aptitude for maintaining productivity and organization in remote work settings.

Experience

  • Customer Service Representative

    null · 2023 — 2025
    Handled email and chat support, assisting customers with inquiries and delivering resolutions efficiently while aiming to maintain high customer satisfaction.
  • Trainer and Quality Assurance Specialist

    null · 2023 — 2024
    Trained team members and monitored performance, ensuring adherence to quality standards through coaching and feedback.

Skills & Expertise

Education

  • Bachelor of Science of Information Technology
    AMA COMPUTER COLLEGE TARLAC · 2017 — 2022

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