Christina M.
Junior Operations Manager
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About
Experienced Operations Manager and Customer Service Professional with over 10 years of experience in business operations, team leadership, scheduling, customer support, inventory management, and administrative coordination. Seeking a remote Virtual Assistant or Administrative Assistant position where strong organizational, communication, and problemsolving skills can support business growth.
Experience
Operation Manager
DRAGONFLY CAFE · 2025 — 2026Operation Supervisor
DRAGONFLY CAFE · 2024 — 2025Handled the planning and execution of departmental budgets while overseeing inventory needs and administration tasks. Motivated and supervised employees, conducting performance evaluations and providing necessary feedback. Ensured compliance with food safety regulations and maintained a hygienic work environment.Supervisor
COFFEEBAY · 2018 — 2023Established standards for food quality and service, prepared specifications for purchasing food supplies and equipment. Enhanced customer satisfaction through employee training in service strategies. Monitored costs meticulously and secured cash handling processes to prevent losses while improving team performance.Barista/Cashier
CAFFE HAUSBRANDT · 2018 — 2018Interacted with customers to explain promotional and seasonal items while ensuring a clean café environment. Prepared and served various beverages, maintained cleanliness, and managed cash register transactions with adherence to cash handling procedures.Assistant Manager
GO GO CAFÉ · 2016 — 2018Conducted facility checks to ensure cleanliness and safety for clients. Managed labor, sales, and inventory, focusing on maximizing returns. Improved employee performance and directed work for multiple teams while providing detailed reports on daily operations.Team Leader
BO’S COFFEE · 2014 — 2016Greeted and engaged with customers while maintaining a sanitized workstation. Prepared food and beverages in line with company guidelines and educated customers about products. Coordinated resources effectively to meet targets and fostered team performance through motivation and training.
Skills & Expertise
Education
- Associate in Hospitality ManagementAsian College of Technology · 2012 — 2014
- High School DiplomaTisa Night High School · 2008 — 2012
- Elementary School DiplomaTisa 1 Elementary School · 2002 — 2008
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