Christine I.

Christine I. is a Customer Service Rep. with hands-on experience supporting customers in the retail and e-commerce industries, specifically with Walmart and similar platforms. Her responsibilities have included assisting customers with orders, returns, refunds, delivery issues, and account concerns, while strictly adhering to company policies and consistently achieving performance metrics. At IQOR PH and VXI DVO PH, Christine I. resolved billing and service issues and ensured accurate documentation of all interactions. She is skilled in using CRM tools, managing data entry & data accuracy, and leveraging Google Workspace for daily operations. Additionally, she brings experience with social media content planning, community engagement, and compliance-focused exam proctoring from her roles at FairTrade Outsourcing.