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christopher B. — Junior Reservation Sales Specialist from Philippines

christopher B.

Junior Reservation Sales Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Christopher B. is a dedicated Reservation Sales Specialist with experience at Intercontinental Hotels Group since October 2021. Based in Baguio City, Philippines, he is proficient in managing global booking processes, ensuring optimal client satisfaction and maximizing revenue by consistently achieving metric goals. He effectively collaborates with third-party travel agencies to provide precise hotel information and maintains data privacy with precision. Prior to his current role, Christopher gained valuable experience as an ESL Teacher at Pines International Academy, where he adapted lesson plans to diverse learning needs and developed educational materials. His strong background in Sales and Marketing, Administration skills, and Verbal and Written English skills are complemented by his commitment to following protocols and continuous personal development. Additionally, he was recognized as a Specialist of the Quarter nominee and Most Improved Specialist for achieving all target metrics and behaviors.

Experience

  • Reservation Sales Specialist

    Intercontinental Hotels Group · 2021 — Present
    Delivers hospitality services on a global scale. Ensures that the booking procedures are followed by assessing and prioritizing guest needs. Responsible for generating revenue for IHG hotels worldwide, consistently meeting metric goals to maximize hotel revenue. Maintains data privacy by accurately entering information and employing active listening. Collaborates with third-party travel agencies, providing them with correct information and hotel inventory.
  • ESL TEACHER

    Pines International Academy · 2018 — 2020
    Develops lesson plans tailored to the learning requirements of students. Adjusts topics to address various learning styles and speeds. Creates and prepares educational materials to facilitate learning.

Skills & Expertise

Education

  • High School
    Baguio City National High School · 2003 — 2007

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