CHRIZEL B.

Promoted and marketed a variety of high-quality perfumes using direct marketing and word-of-mouth techniques. Conducted training sessions for new team members to enhance their sales skills and product knowledge. Independently managed inventory, processed orders, and ensured timely delivery to maintain customer satisfaction.

Focused on ensuring high-quality brand satisfaction while managing content creation. Utilized tools such as CapCut, Canva, and TikTok Analytics to produce and assess performance of short-form video content for various affiliate products, covering multiple niches including beauty, tech, and lifestyle.

Facilitated customer assistance via live chat, addressing and resolving inquiries. Provided detailed information regarding products and services while managing multiple chat interactions simultaneously to uphold customer satisfaction. Documented customer issues and corresponding solutions.