CHUKWUEBUKA E.
Senior Sales and Customer Relationship Officer
Open to offersNew to PlatformAbout
Chukwuebuka U. is a seasoned Sales and Customer Relationship Professional based in Umuahia, Abia State, Nigeria, boasting over five years of significant industry experience within the banking sector. Currently serving as an Account Relationship Officer at Union Bank Nigeria, Chukwuebuka excels in generating and following up on sales leads, promoting banking products, and building lasting customer relationships. His expertise extends to loan sales, where he adeptly processed applications, assessed eligibility, and maintained comprehensive documentation. Beyond banking, he has experience in agriculture as a Farm Manager at Mccletz Farm Ltd, where he oversaw operations and marketing. Chukwuebuka's educational background includes a Higher National Diploma in Business Administration and Management from Federal Polytechnic, Nekede. Complementing his academic prowess, he possesses robust technical skills in Microsoft Word, Excel, PowerPoint, and Access and Google Workspace, fortified by professional training in negotiation and customer management.
Experience
Account Relationship Officer
Union Bank Nigeria · 2023 — PresentGenerated and pursued sales leads through various channels, including telephone calls and field visits. Promoted banking products by clearly explaining features, customer obligations, and requirements. Assessed customer needs and provided suitable recommendations while ensuring professional responses to inquiries and objections. Assisted customers with application and onboarding processes, ensuring accuracy in documentation. Fostered relationships with customers to enhance satisfaction and retention, while maintaining precise sales records and collaborating with team members to meet service standards.Loan Sales Officer
Union Bank Nigeria · 2020 — 2023Reviewed loan applications and supporting documents for completeness and accuracy. Conducted applicant interviews to assess financial situations and eligibility for loan products. Clearly explained loan policies, requirements, and repayment expectations. Monitored active loan files, pursued outstanding information, and suggested actions for timely processing. Prepared reports documenting recommendations regarding loan approvals or rejections while providing ongoing customer support throughout the loan application process.Farm Manager
Mccletz Farm Ltd · 2019 — PresentManaged daily farm operations, including crop activities and livestock care, while overseeing staff schedules and operational records. Created and enforced planting and harvesting schedules, ensuring alignment with work plans. Oversaw inventory management of seeds, fertilizers, pesticides, and essential supplies. Inspected crops and livestock, coordinating necessary soil and water testing for informed operational decisions. Handled the marketing and sales of farm produce to drive revenue, while upholding health, safety, and operational standards across the farm.Classroom Assistant
Community Secondary School · 2017 — 2018Assisted with lesson preparation, examination administration, and student assessment activities. Organized academic events and extracurricular programs for students, fostering a positive learning environment. Encouraged discipline and supported the social and intellectual development of students.Sales Supervisor
Trixi Table Water · 2014 — PresentSupervised daily sales operations and employee activities while maintaining sales and account records. Handled customer payment issues to ensure consistent service standards. Monitored sales performance, documented progress against goals, and collaborated with the marketing team on strategic initiatives.
Skills & Expertise
Education
- Higher National Diploma in Business Administration and ManagementFederal Polytechnic Nekede, Owerri, Imo State · — — 2016
- National Diploma in Business Administration and ManagementFederal Polytechnic Nekede, Owerri, Imo State · — — 2013
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