CieLo G.
Mid-Level Real Estate Sales Manager
Open to offersNew to PlatformAbout
Cielo B. is an accomplished professional with a robust background in real estate and leasing management. Most recently, they served as a Leasing Management Specialist at Avanti Residential, where they excelled in converting leads into appointments and met monthly conversion targets through the use of CRM tools like Funnel. Cielo effectively managed customer interactions via phone, text, email, and chat, ensuring excellent customer service and matching prospects to appropriate community offerings. With previous experience as a Lead & Acquisitions Manager at DMW Business Solutions, Cielo honed their skills in outbound cold calling, calendar management, and negotiation. They managed CRM systems, updated customer data, and collaborated on deals, maintaining a consistent conversion rate across campaigns. Their academic background includes a Bachelor of Science in Accountancy from DFCAM College of Las Piñas. Cielo's technical proficiency extends to managing platforms such as Hubstaff and Zillow, supporting efficient operations and business growth.
Experience
Leasing Management Specialist
AVANTI Residentials · 2024 — 2025Address all incoming email leads efficiently and professionally, responding through phone, text, email, and chat. Establish rapport with prospects to understand their apartment preferences. Align prospect expectations with community availability or propose alternative options. Determine scheduling for virtual or onsite tours and confirm property readiness for visits. Convert leads into appointments and follow up with them to encourage applications and leases while providing excellent customer service.ISA Admin Assistant
CGR Real Estate · 2023 — 2024Develop and refine cold calling scripts to enhance conversion rates while collaborating virtually with the ISA team. Implement A/B testing for effective scripting strategies and ensure accurate lead assignments within Follow Up Boss. Manage agents' calendars, communications, and administrative tasks. Organize all filing systems, track lead sources and production goals, and maintain contact management data integrity. Initiate calls to current and past clients and gather client reviews and referrals.Team Leader
CDW REAL ESTATE · 2022 — 2023Analyze and generate reports on team performance and conversion metrics, presenting insights to management via video conferences. Utilize data-driven analysis to guide strategic decisions. Engage in cold calling to provide leadership through example, demonstrate best practices in virtual training, and manage challenging interactions. Monitor team performance metrics, set KPIs, and conduct regular performance reviews with constructive feedback.Lead & Acquisitions Manager
DMW Business Solutions · 2020 — 2022Conduct outbound cold calling to engage with prospects using provided scripts and a dialer. Schedule appointments through various communication channels including phone, email, and social media. Select appropriate dispositions for contacts within the cold call platform and manage CRM, emails, inbox, and calendar. Handle administrative responsibilities such as web research and data entry. Attend team meetings regularly and oversee the sales team’s calendar. Maintain engagement with leads through follow-up calls and emails, and prepare offers for sellers while calculating ARV, MAO, and sale prices. Draft purchase agreements and organize contracts for e-signature while keeping the CRM updated and organized. Collaborate with the team to finalize deals and manage buyer relationships throughout the transaction process.Customer Relations Associate
Credit Corp Group Philippines AU · 2019 — 2020Provide support to customers by addressing inquiries and assisting with account management.Account Manager / Skip Tracer
Advanced Credit Management Group Pty Ltd AU · 2017 — 2019Manage accounts and perform skip tracing activities to locate customers.Customer Service Relations
West Contact Services Inc (USA) · 2015 — 2017Deliver customer service support by handling inquiries and resolving issues.
Skills & Expertise
Education
- Bachelor of Science in AccountancyDFCAM College of Las Piñas · — — 2014
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