Claire A.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Claire Andrea D. is a dedicated and adaptable Customer Service Representative based in the Philippines. With extensive experience in customer service and sales, she has honed her skills in handling client concerns, resolving issues efficiently, and maintaining high levels of customer satisfaction. Currently employed in a private company, Claire is adept at managing multiple priorities, thanks to her strong multitasking abilities and excellent time management skills. During her tenure at Megakusoir Inc., she managed high-volume calls and provided administrative support, which included data entry and client correspondence. Her experience at Fameworthy Trading saw her independently negotiating sales and managing client relationships, contributing to seamless project execution. Claire excels in uses of CRM systems like Zoho CRM and office tools such as WPS Office. Seeking part-time opportunities, Claire aims to apply her data entry skills and proactive approach to contribute to team goals during evening hours and weekends.
Experience
Customer Service Representative
Megakusoir Inc. · 2020 — 2024Organized and maintained hard-copy files for easy retrieval and record accuracy. Managed a high volume of incoming and outgoing calls, ensuring timely communication and accurate message documentation. Provided administrative support by addressing inquiries and resolving concerns, escalating complex issues as needed. Updated client correspondence records and oversaw data entry processes to ensure integrity and secure information storage. Supported daily operations through effective document management and report preparation.Sales Representative
Fameworthy Trading · 2018 — 2020Oversaw the complete sales cycle for aluminum glass windows and doors, from outreach to closing deals and follow-up. Generated detailed order documentation, coordinating with production teams for timely installations. Negotiated and completed sales independently while maintaining strong client relationships and ensuring repeat business opportunities. Provided customer service by addressing inquiries, managing complaints, and ensuring clear communication throughout project phases.Front Desk Clerk
Municipality Mayor’s Office · 2013 — 2016Assisted at the front desk, handling inquiries and directing visitors appropriately.Document Assistant
BIR · 2013 — 2016Supported documentation processes as an assistant.
Skills & Expertise
Education
- Bachelor in CriminologyNegros Oriental State University · 2016 — Present
Interested in this professional?
Sign in as an employer to save this profile or invite Claire A. to a job.
Sign in as an employer