Claire C.

Claire C. is a seasoned professional with a BS in Accounting Technology from the University of San Carlos, dedicated to providing exceptional customer support and operational management. With over seven years in the BPO industry, Claire has developed extensive expertise in communication, multi-tasking, and managing complex situations efficiently. At Abroadworks - VGMC, she provided front-line support for rental car mechanical issues, coordinate preventive maintenance, and directly liaised with repair shops. Furthermore, her role as a Cold Caller and Lead Moderator for The Modern Group involved utilizing AI tools to engage with homeowners for home improvement products. At Cash Now Funding Group, Claire facilitated the pre-settlement advance process, maintaining meticulous client records. She also handled merchant support at 24-7 Intouch for Shopify, resolving customization and technical queries. Her prior role at EXL Service for Prudential involved life insurance support, while at Wipro for British Telco, she managed credit operations, reducing overdue balances. Claire’s diverse experience underscores her proficiency in problem-solving and her dedication to delivering results across various industries.