Claire A.
Junior Hospitality Service Associate
Open to offersNew to PlatformAbout
Claire Ann E. is experienced in the hospitality industry, having worked in hotels and food service establishments in Tacloban City, Leyte. From January 2024 to May 2024, she rotated biweekly through front office, housekeeping, and public area roles at Summit Hotel, performing guest check-ins and check-outs, addressing inquiries, and maintaining cleanliness in guest rooms and public spaces. Earlier, at La Rica Hotel, she supported guest relations, food and beverage delivery, and room maintenance. Additionally, as a Cashier | Server | Barista at Bread Story Café, Claire Ann E. managed orders, operated POS systems, prepared drinks and food, and ensured customer satisfaction. She holds a Bachelor of Science in Hospitality Management and multiple NCII certifications in front office, housekeeping, food & beverages, bartending, barista, and cookery, demonstrating proficiency in customer service and hotel operations.
Experience
Cashier | Server | Barista
Bread Story Café · 2024 — 2026Welcomed customers, supported order selection, and processed payments through POS systems using cash, card, and digital methods. Prepared and served beverages and food items in line with company guidelines, managed several orders during peak periods, addressed customer concerns courteously, and maintained a clean, organized work area.null
SUMMIT HOTEL · 2024 — 2024Alternated between front office, housekeeping, and public area duties every two weeks. Assisted with guest check-ins and check-outs, responded to guest inquiries, and ensured cleanliness standards in rooms and shared spaces. Participated in customer service and teamwork activities, supporting various hotel operations.null
LA RICA HOTEL · 2023 — 2023Supported front office, guest check-in/check-out procedures, food and beverage delivery, and room upkeep. Maintained room and public area cleanliness while developing skills in customer service and hotel operations.
Skills & Expertise
Education
- Bachelor of Science in Hospitality ManagementAsian Development Foundation College · 2020 — 2024
- Senior High SchoolLeyte National High School · 2018 — 2020
- Junior High SchoolLeyte National High School · 2014 — 2018
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