Clarence J.

Clarence J. is an experienced Customer Experience Advisor with a solid track record at VXI Global Holdings, where he delivered high-quality support for PayPal users. His role involved managing account inquiries, transaction issues, limitations, disputes, and security concerns via phone and chat. Clarence's academic background includes a Bachelor of Science in Information Technology from Our Lady of Lourdes Technological College and Humanities and Social Sciences studies at Bestlink College of the Philippines. His professional certifications include the Scrum Foundation Professional Certification, Lean Six Sigma White Belt, and the Business Intelligence Foundation Professional Certification, all achieved in 2024. Clarence is proficient in both English and Filipino. His strong suits in the workplace are time management, communication, and problem-solving, which he adeptly deploys in both independent and collaborative settings.