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Connie E. — Junior Virtual Assistant from Philippines

Connie E.

Junior Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Connie E. is a seasoned Virtual Assistant known for her expertise in appointment setting, data entry, and customer service. With a comprehensive background in managing high call volumes while maintaining accuracy, she has successfully scheduled appointments for donation pick-ups and managed client information efficiently. In her role as an Outbound Sales Representative, she delivered customized quotes, enhancing customer satisfaction in fast-paced insurance settings. Connie's experience extends to business growth, where she crafted outreach strategies and engaged decision-makers for B2B lead generation. Her academic foundations in Secondary Education and Computer Secretarial studies from Gingoog City Colleges and Guevarra Institute of Technology bolster her versatile capabilities. She has also provided online English lessons, significantly improving ESL students' language skills. Her proficiency in tools like Google Workspace and Excel ensure attention to detail and data accuracy across all tasks.

Experience

  • Appointment Setter

    Michael Peay Corporation · 2021 — 2026
    Handled outbound calls to schedule appointments for donation pickups and efficiently updated client information. Engaged in identifying potential business leads and developed outreach strategies to connect with decision-makers.
  • Workforce Specialist

    Alfalink Total Solution · 2018 — 2019
    Reviewed timesheets to identify discrepancies and collaborated with the Team Leader to enhance workforce efficiency by managing schedules and staffing adjustments.
  • Outbound Sales Representative

    Guevarra Institute of Technology
    Assisted customers with inquiries related to auto, home, life, and health insurance, and provided tailored quotes based on customer needs while ensuring high-quality service in a fast-paced setting.
  • Online English Teaching

    Native Camp
    Conducted online ESL classes for beginner students, focusing on grammar, pronunciation, vocabulary, and communication skills. Developed lesson materials and facilitated a supportive learning environment while tracking student progress.

Skills & Expertise

Education

  • Bachelor of Secondary Education (Major in Filipino)
    Gingoog City Colleges
  • Computer Secretarial
    Guevarra Institute of Technology

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