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Conor M. from United States

Conor M.

United States Less than 1 year
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About

Conor J. is a Professional Sales major at Bentley University, anticipated to graduate in May 2026, with additional minors in Business Administration and Law. Honored on the Dean's List, he has gained practical experience as a Customer Service & Sales Support Intern at Aloft Hotel in Sarasota, where he engaged with guests to promote hotel services and identified upsell opportunities through customer interactions. His internship involved collecting guest feedback for personalized sales strategies, enhancing repeat business. Conor has developed effective selling skills through coursework, focusing on need identification and objection handling to improve client relationships and sales success. He possesses a HubSpot certification in marketing, sales, and CRM, alongside proficiency in the Microsoft Office Suite. Beyond academics, he has contributed to youth skill development as a Basketball Coach and efficiently supported dining operations as a Busser at various restaurants in Sarasota.

Experience

  • Customer Service & Sales Support Intern

    Aloft Hotel · 2025 — 2025
    Engaged with guests to promote various hotel services and events. Gathered and communicated guest feedback and preferences to the sales team for personalized outreach, aiming to enhance repeat bookings. Recognized upsell opportunities during valet interactions, focusing on corporate packages.
  • Coach

    Nike Basketball Camps · 2024 — 2024
    Instructed youth players aged 8 to 15 on essential skills and organized practice drills. Cultivated teamwork and fostered a growth mindset through individualized attention to each player.
  • Busser

    Rocco’s Tacos & Tequila Bar · 2024 — 2024
    Supported dining operations efficiently by coordinating with servers to ensure timely table turnover. Delivered dining services in a fast-paced environment, accommodating over 200 customers each night.
  • Busser

    Pascone’s Ristorante · 2023 — 2023
    Facilitated smooth dining experiences by effectively coordinating with the serving staff, contributing to efficient operations and timely guest service.

Skills & Expertise

Education

  • Bachelor of Science, Professional Sales
    Bentley University · — — 2026

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