Mid-Level BPO Customer Service Specialist
Open to offersNew to PlatformCristine R. is a seasoned data entry professional and virtual assistant with a strong background in customer service within the industrial equipment sector. With a Bachelor of Science in Computer Engineering from Negros Oriental State University, she applies her technical knowledge to enhance customer satisfaction. Over her eight-year tenure in the BPO industry, Cristine has cultivated exceptional communication and comprehension skills, effectively promoting and selling products by engaging customers across chat, voice, and email platforms. Her professional journey includes roles such as Community and Marketing Assistant at Patexia, where she excelled in data entry, expert search, and case labeling. At Thumbtack Philippines, Cristine honed her writing and research skills, contributing to snippet writing, generating quotes, and message labeling. As a Chat Specialist at SPI Global in Dumaguete City and earlier at Teletech Dumaguete, she adeptly handled customer inquiries and provided technical support. Committed to continuous learning, Cristine is detail-oriented and excels in data management, customer service, and market research, making her a valuable asset in fast-paced environments.
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