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Crizel A. — Junior Banking Customer Service Associate from Philippines

Crizel A.

Junior Banking Customer Service Associate

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Crizel Ann L. is an experienced banking professional with a significant background in customer service and financial operations, gained from her roles at reputable institutions such as the Bank of the Philippine Islands (BPI) and Banco de Oro (BDO). As a Customer Service and Sales Associate at BPI, she efficiently processed daily banking transactions, managed cash deposits, withdrawals, and ensured regulatory compliance. Her expertise in account management was demonstrated by verifying customer information and maintaining transaction accuracy. Crizel Ann is proficient in leveraging her cash handling skills to promote bank products and services tailored to customer needs, thus aiding in branch sales and business objectives. Her commitment to maintaining confidentiality and delivering exceptional service has been pivotal in building strong client relationships. She holds a Bachelor’s degree in Business Administration with a major in Financial Management from Wesleyan University Philippines, fortifying her foundational knowledge vital in the banking industry.

Experience

  • Customer service and sales associate (Bank Teller)

    BANK OF THE PHILIPPINE ISLANDS (BPI) · 2025 — 2025
    Executed daily banking transactions such as cash deposits, withdrawals, fund transfers, and check transactions with precision. Delivered outstanding customer service by addressing client inquiries and concerns, while promoting banking products that suited their needs. Conducted verification of customer information and transaction details in line with established bank policies. Maintained balanced cash counts and handled customer issues with professionalism. Ensured compliance with security procedures and banking regulations, while also assisting with administrative tasks to support branch operations.
  • Client Service Associates (Bank Teller)

    BANCO DE ORO (BDO) · 2024 — 2024
    Processed various over-the-counter transactions, including deposits and withdrawals, accurately. Verified client details and transaction documentation according to banking standards. Maintained accurate cash transaction records and balanced teller reports daily. Provided assistance to clients regarding account-related inquiries and routed complex concerns to the appropriate personnel. Ensured the security of cash, transaction documents, and protected client information while upholding high service standards.

Skills & Expertise

Education

  • Bachelor Degree Business in Administration Major in Financial Management
    Wesleyan University Philippines · 2019 — 2024

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