Crystal A.

Crystal A. is a dedicated Customer Service Specialist and Appointment Setter based in Davao City, Philippines, known for her commitment to delivering outstanding client experiences. With a background in customer service and technical support, she has honed her skills in handling billing inquiries, managing account updates, and addressing payment-related concerns during her tenure with VXI Global Holdings on the Comcast account. Additionally, at Trueplan Insurance Services, Crystal excelled in contacting prospective Medicare beneficiaries, educating them about plan options, and efficiently scheduling appointments for licensed sales agents. Her educational foundation in Business Administration from St. John Paul II College of Davao further complements her professional expertise in areas such as CRM Systems, data entry, and call handling, ensuring that she manages administrative tasks while maintaining meticulous records.