Cy J.

Cy J. is a seasoned professional with a Bachelor in Science in Marine Transportation from the Philippine Merchant Marine School, completed between 2015 and 2020. He started his career as a Customer Support Representative at iQor in 2022, focusing on telecommunications account services, including mobile, internet, and billing technical support. Transitioning to Majorel, he served as an Email Support Representative, adeptly managing customer concerns through electronic communication, including handling refunds and account inquiries. In 2023, Cy joined IGT Solutions in the hotel industry, specializing in Hotel Reservations, where he collaborated with hotel managers to ensure customers had the best vacation experiences and successfully booked reservations. Currently, he is developing his expertise as a Content Moderator at Task Us, where he plays a crucial role in filtering user-generated content. Cy's career showcases his strong skills in technical sales support and customer service, providing product education and addressing customer complaints efficiently.