Cyrose P.

Cyrose G. is a seasoned Customer Service Representative with substantial experience in high-demand call center environments. Educated in Accountancy, Business, and Management at Davao City National High School and further trained at the Regional Training Center – Korea-Philippines Vocational Training Center, Cyrose has developed a keen ability to discern customer frustration and urgency, ensuring effective communication. From 2023 to 2024, Cyrose worked with Siblings International Business Solutions as an Appointment Setter, managing dental appointments with precision. Subsequently, from 2024 to 2026, Cyrose served as a Dispatcher at SixEleven Global Services, where she skillfully created service tickets and coordinated with drivers and technicians to resolve vehicle issues. Key skills include active listening, de-escalation, and proactive communication, all pivotal in maintaining high customer satisfaction and operational efficiency.