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Czarina T. — Mid-Level Customer Service Representative from Philippines

Czarina T.

Mid-Level Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Czarina Therese A. has professional experience in the customer service and sales administration sectors, supporting organizations like Silverlight Research Group and Teleperformance. At Silverlight Research Group, she contributed as a Sales Admin, handling the identification of potential clients, conducting outreach via phone, and coordinating appointments with subject matter experts. In her role as a Customer Service Representative at Teleperformance, she provided accurate information regarding products and services, addressed customer inquiries, and efficiently resolved account-related concerns. Czarina Therese A. is proficient in chat support, data entry, and is fluent in both English and Tagalog, effectively leveraging her communication skills within fast-paced business environments.

Experience

  • Sales Admin

    Silverlight Research Group
    Identified potential clients and contacted them via phone to arrange appointments with experts.
  • Customer Service Representative

    Teleperformance
    Provided information about products and services, addressed inquiries, and resolved issues encountered by customer accounts with accuracy and efficiency.

Skills & Expertise

Education

  • Bachelor Of Science in Tourism Management
    University Of Cebu Lapu-Lapu And Mandaue
  • Senior High School
    University Of San Carlos
  • Junior High School Completer
    St. Alphonsus Catholic School

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