dania S.

Dania S. is a highly motivated Communications & Public Engagement Specialist with a multicultural background in both Australia and Jordan. With a focus on customer communication, sales, and public engagement, she has excelled in client relationship management at leading telecommunications companies such as Optus and Telstra in Australia, where she managed high-volume customer interactions and supported billing and technical inquiries. Known for her strong communication and problem-solving skills, Dania demonstrated expertise in CRM systems and maintaining customer satisfaction. Currently, she serves as a Sales Consultant at MetLife Insurance in Jordan, where she leverages her skills in cross-cultural communication and sales negotiation. Her academic credentials include a Bachelor of Interpreting and a Bachelor of Business Management from RMIT University. Fluent in both English and Arabic, Dania holds certifications in Early Childhood Education and Care and Counselling, further emphasizing her commitment to community engagement and support.