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Daniel J. — Junior Customer Service Representative from Philippines

Daniel J.

Junior Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Daniel J. possesses a solid educational background with a double degree in Political Science and Public Administration from Central Philippine University. In his professional experience, Daniel effectively utilized his skills as a Customer Representative in the crypto industry at Telus Digital. His work involved handling KYC verification and back office processes, ensuring compliance through the proficient verification of customer information. Daniel's experience in customer service is further demonstrated through his internship at the CIDG, where he gained valuable experience in data management and administrative tasks, as well as part-time roles in room service at Zuri Hotel, highlighting his commitment to maintaining high standards of customer satisfaction. His technical skills in chat/email support underscore his ability to efficiently manage client inquiries and support.

Experience

  • Customer Representative (Crypto)

    TELUS DIGITAL · 2024 — 2026
    Handled KYC and back office processes in the crypto sector, verified customer information for compliance, and offered support via chat and email to resolve inquiries.
  • Assistant (College Internship)

    CIDG
    Assisted personnel with data entry and basic administrative tasks while ensuring accuracy and confidentiality.
  • Part-Time Room Service

    ZURI HOTEL
    Provided efficient support to guests, delivered orders promptly, maintained cleanliness, and upheld high standards of customer satisfaction.

Skills & Expertise

Education

  • AB Political Science and Public Administration
    Central Philippine University · 2013 — 2023
  • Secondary Education
    Colegio de San Jose · 2009 — 2013
  • Elementary Education
    Colegio de San Jose · 2007 — 2009
  • Elementary Education
    Batan Elementary School · 2004 — 2007

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