Daniella M.

A healthcare graduate with hands-on experience as a Medical Technology Intern in a hospital setting, where I assisted with laboratory testing, specimen preparation, and supporting patient diagnosis through accurate laboratory procedures and patient data handling. I also worked in the BPO industry as a Customer Service Representative and Lead Generalist, managing inbound and outbound calls, performing lead generation for Medicare insurance, and delivering client support through precise documentation in CRM systems. With a Bachelor of Science in Medical Technology from the Philippine College of Health and Sciences, Daniella Marie De La Cruz has proficiency in data management and utilizes technologies such as Google Workspace, Microsoft Office, and CRM tools to optimize customer and healthcare processes.