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Danielle E. — Mid-Level Customer Service Representative from Philippines

Danielle E.

Mid-Level Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Danielle B. is a dedicated Customer Service Representative with a proven track record of three years in delivering exemplary client support and service. Currently working at Sutherland Global Services, she excels in providing solutions while effectively communicating and listening to client issues. Her professional journey includes a tenure as a Sales Representative and Mechanic at DC Cycles Enterprises, where she honed her skills in Electronic Assembly and Repair, demonstrating capability in assembling and repairing bike products, as well as assisting customers. Danielle is adept in computer applications, specifically the Fundamentals of Computer knowledge, effectively using Microsoft Word, Excel, and PowerPoint. Additionally, her technical expertise is supported by certifications in NC II Electronics Products Assembly and Servicing, along with a strong foundational understanding of home economics. Based in Camiling, Tarlac, Philippines, she remains committed to enhancing customer experiences through her diverse skill set.

Experience

  • Customer Service Representative

    Sutherland Global Services · 2023 — Present
    Provided solutions and addressed customer concerns effectively while demonstrating strong communication skills and active listening.
  • Sales Representative & Mechanic

    DC Cycles Enterprises · 2020 — 2022
    Assembled and repaired bike products, offering assistance to clients in selecting their desired products.

Skills & Expertise

Education

  • Home Economics
    Bilad High School · — — 2019

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