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Danika K. — Junior Virtual Assistant from Philippines

Danika K.

Junior Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Danika K., a dedicated professional based in Davao City, Philippines, leverages extensive experience in customer service, virtual assistance, and hospitality operations to achieve organizational goals. As a graduate of the Joji Ilagan College of Business and Tourism, Danika holds a Bachelor of Science in Tourism Management and has been recognized with multiple academic honors. She has gained valuable experience as a Front Office Associate and Bar Attendant OJT, where she ensured positive guest experiences and supported bar operations. At Flatworld Solutions, she worked as a Virtual Assistant specializing in Education, coordinating tutoring services through tools like Paycor and Salesforce. Her expertise also extends to branding support as a Virtual Assistant at Open Access BPO, where she assisted in digital marketing and profile management. Throughout her career, Danika has demonstrated proficiency in using productivity and collaboration tools such as Google Workspace and communication systems to enhance team operations and customer satisfaction.

Experience

  • Front Office Associate/ Bar Attendant OJT

    AEON Towers/ ARIA Hotel · 2025 — 2025
    Contributed to guest relations by welcoming visitors, addressing inquiries, and providing front office customer service. Assisted with bar operations through beverage preparation, inventory organization, and service area maintenance.
  • Virtual Assistant (Education Support Specialist)

    Flatworld Solutions · 2024 — 2025
    Supported educational programs by providing assistance to tutors and coordinating with educational coordinators on tutoring needs through various communication methods. Organized tutor schedules and assignments utilizing Paycor and Salesforce.
  • Virtual Assistant (Branding Specialist)

    Open Access BPO · 2022 — 2023
    Delivered remote support for executives by managing client correspondence and internal communications. Assisted in the development and upkeep of spreadsheets and company profiles on Glassdoor for Salesforce, while contributing to digital marketing efforts through display campaign management using Google Display & Video 360 and Google Ad Manager.
  • Customer Service Representative

    VXI Global Holdings Centrale · 2020 — 2022
    Handled customer inquiries, requests, and complaints over the phone. Aided customers with order placements and processed returns, refunds, and exchanges. Worked collaboratively with teams to resolve issues and identify promotional opportunities based on customer needs.

Skills & Expertise

Education

  • Humanities and Social Sciences
    Davao Doctors College · 2018 — 2020
  • Bachelor of Science in Tourism Management
    Joji Ilagan College of Business and Tourism

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