Danl E.
Mid-Level Restaurant Operations Manager
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Ezekiel B. is an experienced professional currently serving as an Assistant General Manager at Bartle Beyl in the Philippines. With a track record in restaurant operations management, he efficiently oversees daily workflow, ensures high service quality, and enhances customer satisfaction. He excels in team supervision, having improved staff performance, productivity, and service standards through diligent supervision and targeted training. Ezekiel effectively manages inventory levels, minimizing shortages and maintaining supply availability. His experience at KFC as a Restaurant Team Member further honed his skills in fast-paced environments, customer service, and operational efficiency. Recognized for his commitment to maintaining hygiene, safety compliance, and cleanliness, he contributes to a safe and welcoming dining atmosphere. With a Bachelor's degree in Criminology from St Joseph College INC School, Ezekiel is committed to achieving operational goals and contributing to business growth.
Experience
Assistant General Manager
Bartle Beyl · 2024 — PresentManaged restaurant operations on a daily basis, ensuring efficient workflows, high-quality service, and customer satisfaction. Supervised and trained staff, aiming to enhance team productivity and service standards. Monitored inventory, managed ordering, and controlled stock levels to prevent shortages. Addressed customer concerns professionally, improving overall customer experience. Assisted in tracking sales and reporting, aiding business decisions. Ensured adherence to cleanliness, food safety, and health standards. Coordinated staff schedules and responsibilities, fostering operational efficiency. Supported management in reaching sales goals and operational objectives. Implemented standardized procedures to boost efficiency and consistency in service delivery. Evaluated staff performance and provided coaching, enhancing team effectiveness.Restaurant Team Member
KFC · 2023 — 2024Delivered customer service and managed orders, ensuring prompt and accurate service during peak periods. Prepared food and beverages according to established procedures and safety guidelines. Maintained cleanliness in dining areas, kitchen, and workstations, ensuring hygiene standards were met. Assisted with cash handling and ensured transaction accuracy. Supported inventory replenishment and organization, facilitating smooth operations. Contributed to team productivity in a fast-paced environment. Followed company policies to maintain a safe workplace. Enhanced customer experience and repeat business with reliable service. Took part in opening and closing procedures to ensure operational readiness. Helped achieve order accuracy and timely service delivery, boosting customer satisfaction.
Skills & Expertise
Education
- B.S CriminologySt Joseph College INC School · — — 2023
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