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Daphne M. from South Africa

Daphne M.

South Africa Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Daphne M. is a highly skilled administrative professional from South Africa with extensive experience in data management and office administration. She has a strong background in providing executive support, with proven expertise in documentation control, staff and travel coordination, and minute-taking. Daphne has demonstrated her capabilities in roles such as a Learner Support Agent for the Gauteng Department of Education, where she effectively managed learner and parent information, supported tutoring activities, and communicated efficiently with stakeholders. Her work at FPG Group emphasized her capacity in customer service and support, handling transactions, and ensuring smooth operations. Daphne is known for her organization and ability to maintain accuracy, supporting departmental goals while honing skills in record management and time management. Her educational background includes a Grade 12 matric and specialized training in teaching and safeguarding, enhancing her adaptability and professionalism in diverse environments.

Experience

  • Learner Support Agent (Learnership)

    Gauteng Department of Education · 2022 — 2025
    Provided front-line support to learners, parents, and educators, ensuring queries were resolved promptly. Managed and captured learner and parent information while maintaining confidentiality. Assisted with tutoring, facilitation, and basic counseling, along with filing, attendance tracking, and document control. Engaged effectively with various stakeholders.
  • Team Member

    FPG Group · 2021 — 2022
    Delivered high-quality customer service and addressed customer issues. Handled cash and accurately processed transactions. Prepared and packaged orders for customers while adhering to hygiene and safety regulations. Supported the overall effectiveness of team operations.

Skills & Expertise

Education

  • Grade 12 (Matric)
    Thuto ke Maatla Comprehensive School · — — 2015

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