0 viewsTalent
Daud R. — Junior Customer Relations Specialist from Pakistan

Daud R.

Junior Customer Relations Specialist

Pakistan No experience yet
Open to offersNew to Platform
Languages
EnglishUrdu
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Muhammad D. is an adept professional in Customer Relations & Sales Support, based in Lahore, Pakistan. With a foundation in computer sciences, he has honed his expertise in managing customer queries and vendor coordination, particularly within food delivery services. During his tenure as a Customer Relations Officer at ABACUS, Muhammad was pivotal in ensuring seamless user experiences and upholding the Careem brand's values by serving as the main point of contact among customers, captains, and stakeholders. His role required effective coordination with relevant departments for issue resolution and escalation. Muhammad's technical skills include MS Office and CRM basics, while his communication strengths cover both verbal and written aspects, supported by his adaptability and fervor for learning. His education comprises an Intermediate in Computer Sciences from Government Islamia College in Lahore. Fluent in Urdu and possessing intermediate proficiency in English, he is driven to enhance his professional journey through dedication and strong communication skills.

Experience

  • CRO (Customer Relations Officer)

    ABACUS
    Acted as the main point of contact for customers, captains (drivers), and stakeholders, addressing issues related to food delivery services. Maintained a smooth experience for users while upholding the Careem brand and values. Facilitated coordination between customers and appropriate departments to address and escalate issues effectively.

Skills & Expertise

Education

  • Intermediate in Computer Sciences
    Government Islamia College, Railway Road, Lahore · 2020 — 2022

Interested in this professional?

Sign in as an employer to save this profile or invite Daud R. to a job.

Sign in as an employer