DAVID J.

David John C. from Laoag City, Ilocos Norte, Philippines, is a seasoned Customer Support and Virtual Assistant Professional known for his expertise in chat support and client operations within BPO and remote working environments. At Capella BPO, he served as a Customer Support Representative, managing inquiry handling and ensuring client satisfaction through problem resolution and accurate record-keeping. His previous role as a Chat Support Representative at XegentNetSolutions highlighted his ability to manage concurrent live chat sessions with active listening and effective written communication. Additionally, at One Source Specialized Services, David handled logistical duties and transport operations. His skills include MS Office proficiency, customer service, and administrative logistics. Certified with a TESDA National Certificate Level II in Driving, he also holds a Bachelor of Science in Business Administration majoring in Tourism from Northern Christian College and a degree in Marine Transportation from Northwestern University.