David R.
Senior Logistics and Operations Specialist
Open to offersNew to PlatformAbout
David R. is a seasoned professional with over 15 years of experience in logistics, warehouse management, and financial budget management. With a deep specialization in operations management, he excels in resource planning and process optimization. Throughout his career, he has gained extensive expertise in using digital tools such as SAP, MRP, Microsoft products, HubSpot, and Google Apps. His career journey includes roles such as Warehouse and Logistics Supervisor at JM Online Store SV, where he led import, local purchase, and customs procedures, while supervising teams across sales and warehousing. As a Spare Parts Engineer at La Constancia LTD de CV, David significantly improved inventory accuracy and implemented MRP systems in SAP. As an Owner and Product Manager for Print on Demand Products, he managed product catalogs and optimized listings on Amazon and Shopify, showcasing his proficiency in digital marketing strategies. He has also delivered exceptional customer service experiences in roles at Focus and Concentrix, underlining his strength in customer communication and service. His educational background includes a degree in International Agribusiness Technologies from Kirkwood Community College.
Experience
Customer service
Focus · 2025 — 2026Handled incoming calls from customers in Texas, USA, addressing inquiries related to bill payments, resolving high bill complaints, renewing electricity plans, and checking account balances.Customer service – Bank Retail - USA
Concentrix · 2025 — 2025Managed phone calls from bank customers, executing transactions such as cash deposits and withdrawals, processing bill payments, and providing account balance assistance.Owner and Product Manager
Print on Demand Products at Amazon and Shopify · 2024 — 2024Oversaw the management and updates of product catalogs on Shopify and Amazon, enhanced listings through SEO-optimized descriptions, and established competitive pricing. Engaged in design creation using AI, Canva, Kittl, and Creative Fabrica, while also managing order processes, live chat, and digital marketing strategies.Sales Consultant - Online
Sheds Marketplace · 2023 — 2023Conducted sales of mobile homes to customers in the US through email, chat, and phone interactions. Created 3D quotes, managed contracts, and maintained a customer database within HubSpot CRM, while also handling orders, payments, and logistics on various digital platforms.Warehouse and Logistics Supervisor
JM Online Store SV · 2021 — 2022Led the supervision of imports and local purchases, ensuring compliance with customs procedures. Oversaw the operations of the sales, warehouse, and cashier teams, and generated sales reports, as well as virtual inventory control reports.Spare Parts Engineer
La Constancia LTD de CV · 2006 — 2020Enhanced inventory accuracy and implemented MRP in the SAP system to optimize stock management. Collaborated with the maintenance manager on budget oversight and key projects, while also leading regional data standardization initiatives throughout Central, Mexico, and South America.
Skills & Expertise
Education
- Project Management TechnicianGeorgetown University and Universidad Francisco Gavidia · — — 2000
- Associate of Applied Science Degree in International Agribusiness TechnologiesKirkwood Community College · 1996 — 1998
Interested in this professional?
Sign in as an employer to save this profile or invite David R. to a job.
Sign in as an employer