Dawn H.
Senior Healthcare Administrative Coordinator
Open to offersNew to PlatformAbout
Dawn H. is a highly experienced and dedicated Receptionist and Administrative Professional with over 20 years of proven success in healthcare administration, customer service, and office management. In her role at Grassy Park Dental Clinic, she expertly managed all front-desk and reception operations, ensuring a professional and welcoming experience for patients. Her responsibilities included coordinating appointment scheduling, handling medical aid queries, and managing patient account inquiries. At Dr Safeda Medical Practice, she maintained patient files and administrative records with accuracy and attention to detail. She is proficient in Microsoft Office Suite, Google Workspace, and modern AI-powered tools, demonstrating a strong ability to adapt to new technologies. Dawn is fluent in English and advanced in Afrikaans, supporting her ability to communicate effectively in diverse environments.
Why hire me
I bring over 23 years of experience in reception and office administration, with a proven ability to keep busy workplaces organized and running efficiently. I am reliable, detail-oriented, and take pride in providing excellent customer service while maintaining professionalism under pressure. I am confident using Microsoft Office, Google Workspace, email, scheduling systems, and AI tools, and I learn new software quickly. I work well independently, manage my time effectively, and am committed to accuracy and confidentiality. I am eager to bring my strong administrative skills, positive attitude, and dedication to a remote team where I can make a meaningful contribution from day one.
Experience
Receptionist & Administrative Coordinator
Grassy Park Dental Clinic · 2003 — 2025Oversaw front-desk and reception operations in a busy dental practice, ensuring a professional and welcoming patient experience. Managed appointment scheduling, patient bookings, confirmations, and diary management. Addressed medical aid queries, authorizations, claims follow-ups, and patient account inquiries.Receptionist
Dr Safeda Medical Practice · 2002 — 2003Handled front-desk operations and served as the initial point of contact for patients and visitors. Scheduled appointments and coordinated patient bookings. Directed telephone calls while providing excellent customer service. Maintained patient files and administrative records with precision and attention to detail.
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