Deborah C.
Junior Customer Service Representative
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About
Deborah U. is a seasoned Customer Service Representative known for her expertise in customer order processing and retention strategies, enhancing customer satisfaction with effective conflict resolution and clear communication. During her tenure at Richview Company, from 2018 to 2020, she improved customer satisfaction by handling complaints efficiently and collaborating with management to enhance product visibility. At Hop and Shop Supermarket, Deborah played a pivotal role in advertising products and assisting in sales. Her role as a Legal Assistant at Ebenezer Chambers saw her managing documentation and client communication. Currently at Tajenah Healthcare Consult, she excels in boosting sales revenue through outbound calls and gathering customer feedback for service improvement. Deborah is furthering her education with a B.A. in Business Administration at the University of the People.
Experience
Customer representative service
Tajenah healthcare consult · 2023 — 2025Documented customer interactions to enhance internal communication. Ensured regular communication between management and clients, fostering satisfaction for both parties. Conducted outbound calls to potential clients to increase sales revenue and collected feedback from customers post-sale for continuous service improvement. Leveraged product knowledge to guide customers effectively.Legal Assistant
Ebenezer chambers · 2021 — 2023Supported the filing and documentation processes of legal documents. Facilitated the accurate transmission of information to clients while maintaining organized records of files.Customer representative service
Hop and Shop Supermarket · 2020 — 2021Assisted the organization in advertising products and packages while aiding in sales. Engaged with customers regarding payments and distributed detailed information.Customer service representative
Richview Company · 2018 — 2020Handled complaints and inquiries to enhance customer satisfaction. Worked alongside management to increase profits, sales, and product visibility. Provided detailed product information to assist customers in decision-making.
Skills & Expertise
Education
- B.A Business administrationUniversity of the people · 2025 — 2029
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