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Denalla T. — Junior Healthcare and Customer Service Representative from Philippines

Denalla T.

Junior Healthcare and Customer Service Representative

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Denalla T. is an experienced professional with a background in healthcare, customer care, and tourism. She has served as a Medical Swabber at Capitol Medical Center Colleges Inc., directly supporting pandemic response through swab testing. At Marilao Medical and Diagnostic Clinic, she furthered her expertise in medical technology. Her experience as a Customer Service Representative at both Ttec and Foundever in Makati included handling prior authorizations, troubleshooting mobile banking apps, and assisting clients with account management tasks. Additionally, Denalla worked as an Administrative Aide III and Tourism Staff for the Lobo, Batangas Local Government Unit, focusing on event organizing, procurement processes, and overseeing tourism establishments. She is proficient in MS Office and bilingual in English and Filipino.

Experience

  • CUSTOMER SERVICE REPRESENTATIVE

    Foundever, Makati · 2025 — 2025
    Assisted clients in troubleshooting errors within user app for mobile banking and guided them through processes such as opening and closing accounts and withdrawals.
  • ADMINISTRATIVE AIDE III

    Lobo, Batangas Local Government Unit · 2023 — 2024
    Supported tourism establishment handling, events, and procurement process as part of administrative tasks.
  • Customer Service Representative

    Ttec · 2022 — 2023
    Processed prior authorizations in a customer service capacity.
  • MEDICAL SWABBER

    CAPITOL MEDICAL CENTER COLLEGES INC. · 2022 — 2022
    Performed swab testing as part of pandemic frontliner duties within a healthcare setting.
  • PHARMACY TECHNICIAN

    Marilao Medical and Diagnostic Clinic · 2016 — 2019
    Handled responsibilities as a Pharmacy Technician in a medical and diagnostic clinic environment.

Skills & Expertise

Education

  • Bachelor of Science in Medical Technology
    CAPITOL MEDICAL CENTER COLLEGES INC.

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