Denisa D.

Denisa D. is a dedicated professional with extensive experience in customer service roles across various international campaigns. At Ibex Nicaragua S.A, she excelled in customer interface responsibilities for the Amazon campaign, effectively managing tasks such as tracking packages, handling replacements, and processing refunds. Her role in the Intoxalock campaign at Landterra involved appointment setting and payment processing, demonstrating her proficiency in maintaining client relations. Further expanding her expertise, Denisa D. contributed to the Nintendo Switch campaign at Ibex Global Nicaragua by facilitating refund requests and performing troubleshooting steps as well as appointment setting. She holds a Master's degree in primary education from Normal October 8 and is fluent in Spanish and English, providing a versatile communication skillset. Her adeptness in adaptability, speaking, and listening underpins her capability in fostering effective teamwork environments.