Derangula A.

Ajay D. is a detail-oriented professional specializing in customer support and client services, with a track history of over a year in managing client-facing communication and cross-functional coordination. Operating within industries such as powder metallurgy, thermal spray, and electrical materials, he efficiently responds to customer inquiries via email and phone, demonstrating a strong command of Customer Inquiry Response through multiple channels. Ajay plays a crucial role at Orca Advanced Materials Pvt. Ltd., where he handles customer interactions from initial contact through technical documentation and follow-ups, maintaining brand standards. He exhibits proficiency with CRM & Ticketing Systems for issue logging and response tracking, and collaborates with sales and production teams to align on delivery timelines and technical specifications. His experience extends to an engineering internship at LG Electronics India, where he contributed to design and development projects, demonstrating his skill in technical documentation and cross-functional collaboration. Ajay holds a B.Tech in Electronics & Communication Engineering and communicates fluently in English, Telugu, Hindi, and French.