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Desiree M. from Philippines

Desiree M.

Philippines No experience yet
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TagalogEnglish
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About

Desiree M. D. is a dedicated Tourism Management student at the University of Cebu Lapu-Lapu & Mandaue, pursuing a Bachelor of Science degree in Tourism Management from 2022 to 2026. With a substantive 600-hour on-the-job training at MacroAsia Airport Services Corporation and 1Aviation Groundhandling Services, Corp., she gained comprehensive hands-on experience in airport ground handling, passenger services, airline operations, and safety procedures. This practical exposure has honed her customer service skills and enhanced her abilities in communication, teamwork, and time management. Desiree has actively participated in various industry seminars, including the Hospitality & Tourism Congress and Airline Operations Management seminars, where she expanded her knowledge in hospitality, tourism, and aviation. Fluent in English, Filipino, and Cebuano, she is also proficient in Microsoft Office, reinforcing her adaptability and problem-solving skills in professional settings.

Experience

  • Aviation Groundhandling Services Trainee

    MacroAsia Airport Services Corporation (MASCORP) · — — 2026
    Completed 600 hours of practical training in an airport environment, gaining exposure to airport ground handling, passenger services, airline operations, safety procedures, and emergency protocols. Developed skills in communication, teamwork, customer service, time management, and adaptability.
  • Passenger Service Agent

    Philippine Airlines (PAL) · — — 2024
    Acquired practical knowledge in airport operations and ground handling services, focusing on airline procedures, safety protocols, and customer service, while adhering to professional workplace practices.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    University of Cebu Lapu-Lapu & Mandaue · 2022 — 2026
  • Senior High school
    St. Joseph’s School of Mactan · 2017 — 2021
  • Junior High school
    St. Joseph’s School of Mactan · 2010 — 2016
  • Elementary
    Colegio de la Inmaculada Concepcion · 2008 — 2009

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