Desirie M.
Open to offersNew to PlatformAbout
Desirie M. is a dedicated Virtual Assistant with a passion for enhancing operational efficiency through her organizational skills and keen attention to detail. She holds a BSBA in Financial Management from St. Peters College of Iligan City. Desirie has honed her customer relations expertise as a Sales Representative, where she was responsible for promoting and selling products, managing customer inquiries, and meeting sales targets. Her experience in the BPO industry as a Customer Service Representative at Teleperformance (CDO) involves fielding calls globally, resolving customer issues, and ensuring satisfaction while maintaining a professional demeanor. Her linguistic proficiency includes English, Filipino, and Cebuano, further extending her adaptability in various working environments.
Experience
Sales Representative
null · 2022 — 2023Promoted and sold products or services to customers. Responsibilities included identifying potential clients, explaining product benefits, and closing sales while ensuring excellent customer service and maintaining relationships.Customer Service Representative (BPO)
TELEPERFORMANCE (CDO) · 2021 — 2022Responded to calls and assisted customers from various countries by addressing questions, resolving concerns, and providing information about offered products or services. Maintained a professional demeanor while ensuring customer satisfaction.
Skills & Expertise
Education
- BSBA - Financial ManagementST. PETERS COLLEGE OF ILIGAN CITY · 2019 — 2020
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